Refund & Cancellation Policy

At P1AYB00K, we are committed to delivering high-quality mental performance coaching. We understand that schedules can change and strive to be flexible while respecting the time, planning, and preparation that each session requires.

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Cancellations

• Sessions must be canceled or rescheduled at least 24 hours in advance to avoid a cancellation fee.

• Cancellations made within 24 hours of the scheduled session will be charged in full.

 

Refunds

• All session packages are non-refundable once the first session has been completed.

• If a client is not satisfied after the initial consultation, they may request a full refund, provided no other sessions have been used.

• Unused sessions may be transferred to another athlete (with prior approval), but are not eligible for refund.

 

No-Shows

• Failure to attend a scheduled session without notice will be treated as a cancellation and charged in full.

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By booking a session or package with P1AYB00K,  you acknowledge and agree to these terms.